1. Website operator
This website is operated by Samlock Constructions Pty Ltd. “Samlock”, “we”, “us” and “our” refer to Samlock Constructions Pty Ltd. Samlock Group, Samlock Sheds, Samlock Carports, Samlock Patios and Samlock Pools are website-facing brands or divisions used to describe our service areas.
By using this website, you agree to these terms. If you do not agree, please stop using the website.
2. General information only
The website provides general information about our business, products and services. It is not a quotation, offer, contract, engineering document, certification, building approval or professional advice.
A website enquiry does not oblige us to accept a project or reserve products, pricing, manufacturing capacity, delivery dates, installers or service availability.
3. Product and project information
Dimensions, drawings, illustrations, photographs, plans, colours, finishes, inclusions, product details, performance information and specifications shown on the website are indicative unless confirmed in a final written document issued for your project.
Images may show optional items, landscaping, finishes or work not included in a quoted scope. Displayed colours can vary by screen and lighting. Current physical samples and final selections should be used before ordering.
Products, prices, suppliers, specifications, service areas, lead times and availability may change without notice.
4. Site-specific assessment
Feasibility, design, scope, price and timing may be affected by site access, levels, ground conditions, services, drainage, easements, overlays, engineering, approvals, delivery requirements, crane access, customer selections and other project-specific matters.
Nothing on this website confirms that a product can be installed, delivered or approved at a particular property. That determination can only be made after appropriate project assessment and written confirmation.
5. Supply and installation scope
Samlock Sheds, Samlock Carports and Samlock Patios are presented on this website as custom supply-only solutions. Installation, concrete, earthworks, approvals and associated trades are excluded unless expressly included in a written quotation or contract.
Samlock Pools projects may be supplied and installed, but only the final written quotation and contract determine the pool, equipment, site works, approvals, installation responsibilities, exclusions, payment stages and handover scope.
6. Quotations and contracts
Any quotation, proposal or contract we issue is governed by its own validity period, assumptions, inclusions, exclusions, payment terms, variations, delivery conditions and other written terms. If these website terms conflict with a signed contract or final written quotation, the project-specific document prevails to the extent of the inconsistency.
7. Warranties and consumer rights
Manufacturer descriptions and warranties are subject to the relevant manufacturer’s current terms, eligibility criteria, exclusions, installation requirements and claim process.
Nothing in these terms excludes, restricts or modifies any guarantee, right or remedy that cannot lawfully be excluded, restricted or modified, including rights under the Australian Consumer Law. Manufacturer warranties are additional to any applicable non-excludable consumer rights.
8. Intellectual property
Unless otherwise stated, the website content, design, text, layout, graphics and Samlock branding are owned by or licensed to Samlock and are protected by intellectual-property laws. You may view and print reasonable extracts for your personal evaluation of our services, but must not reproduce, modify, publish, sell or commercially exploit website content without written permission.
Leisure Pools, Superior Shed Systems, Superior Panel, BlueScope, COLORBOND and other third-party names, marks, content and products remain the property of their respective owners. Their appearance on this website does not transfer any intellectual-property rights to Samlock or a website user.
9. Acceptable use
You must not misuse the website, attempt unauthorised access, interfere with its operation, introduce malicious code, scrape it unreasonably, impersonate another person, or submit unlawful, deceptive, defamatory or misleading material.
10. Third-party services, links and downloads
The website may contain embedded services, links or downloads supplied by third parties. They are provided for convenience and may be governed by separate terms and privacy practices. We do not control third-party websites and do not guarantee that external content will remain available, current, secure or suitable for your needs.
11. Website availability and liability
We aim to keep the website accurate and available, but do not guarantee uninterrupted access or that all content will always be complete, current or error-free.
To the maximum extent permitted by law, Samlock is not liable for loss arising solely from reliance on general website information or from interruption, corruption, unauthorised access, third-party content or website unavailability. This limitation does not apply where liability cannot lawfully be excluded or limited.
12. Privacy
Our Privacy Policy explains how we handle personal information collected through the website and in connection with enquiries and projects.
13. Governing law
These terms are governed by the laws of Queensland, Australia. Subject to any rights that cannot be excluded, the courts of Queensland have jurisdiction in relation to disputes concerning these terms or use of the website.
14. Changes and contact
We may update these terms from time to time. The current version will be published on this page with its effective date.
Questions about these terms can be sent to sales@samlock.com.au or raised by calling 0400 669 431.